Shipping Policy

At QIAODAN, we are committed to providing our customers with a reliable and efficient shopping experience. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and related information.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended due to increased order volume.

Shipping Time

We provide international shipping services for customers worldwide.

The estimated delivery time is:

10–15 Business Days

Delivery times may vary depending on your location, customs clearance procedures, weather conditions, and local carrier performance.

Please note that the estimated shipping time begins after your order has been processed and shipped.

Shipping Rates

Shipping fees are calculated based on your delivery address, order weight, and shipping destination.

The final shipping cost will be displayed at checkout before payment confirmation.

For some regions, free shipping promotions or special shipping offers may be available during limited-time campaigns.

Order Tracking

After your order has been shipped, a tracking number will be sent to your email.

Please allow 2–5 business days for tracking information to become available after shipment.

You can track your order using the tracking link provided in your shipping confirmation email.

International Shipping & Customs

For international orders, packages may need to go through customs clearance depending on the destination country.

Customers are responsible for any customs duties, taxes, or import fees required by their local authorities.

QIAODAN is not responsible for delays caused by customs inspections or procedures outside of our control.

Shipping Delays

Although we work closely with our logistics partners to ensure timely delivery, unexpected delays may occur due to:

• Customs clearance delays

• Weather conditions

• Carrier disruptions

• Incorrect shipping information

• Other circumstances beyond our control

If your order exceeds the estimated delivery timeframe, please contact our customer service team and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package cannot be delivered, additional shipping costs may apply for reshipment.

Contact Us

If you have any questions regarding your order or shipping information, please contact us:

Email: service@regentint.com.tw

QIAODAN Customer Support Team