FE RISE 'Sting Honey'
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FAQs
Everything you need to know before ordering.
How long does shipping take?
Most orders are delivered within 10–15 business days after shipping. Delivery time may vary depending on your country, region, and local carrier conditions. Once your order ships, you will receive tracking details by email or SMS.
When will my order be shipped?
QIAODAN usually ships orders within 3 business days, excluding holidays. During promotions, holidays, or peak seasons, processing time may be slightly longer.
Can I return or exchange my order?
Yes. QIAODAN offers a 7-day return and exchange service from the date you receive your order. Items must be unused, unwashed, and returned in their original condition with all packaging, tags, accessories, and gifts included.
How do I choose the right size?
Please refer to the size guide on each product page before ordering. If you are between sizes, we recommend choosing based on your foot length, foot width, and preferred fit. For running shoes, many runners prefer going half a size up for extra toe room.
How should I clean and care for my shoes?
Wipe off dirt with a soft cloth or brush. If needed, gently hand wash with lukewarm water and mild soap. Do not machine wash, bleach, tumble dry, or expose the shoes to direct heat. Air dry them naturally in a cool, ventilated area.
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*此為預購式商品,將於訂單成立後10-14個工作天內完成出貨*

